S H I P P I N G P O L I C Y
We offer FREE 2nd Class Postage is included within the price of all items, however, if you wish to receive you products quicker than 2nd Class Standard, please select 1st Class for +£3.00 at checkout.
All our products are posted with 1-7 days of purchase and will arrive within 2-10 working days.
All orders are posted via either Royal Mail and larger items may be posted via DPD Local.
Collection and local hand delivery is also available.
R E T U R N / E X C H A N G E P O L I C Y
Please note, returns are exchanges are not accepted.
However, if your item arrived damage, rest assured you’ll receive a full refund.
C U S T O M E R C A R E
If for any reason you are not entirely satisfied with your order then please email us at email@example.com and we will get back to you within 24 hours.
P A Y M E N T M E T H O D S
You’re able to pay via all major credit or debits card or via PayPal.
P R I V A C Y / S A F E T Y
We can then identify ways to improve the customer experience. On the web, cookies help us develop a similar understanding so that we can continue to improve our product selection and services.
Please note that Eclectically Yesterday are not responsible for the content of external websites.
W H A T I N F O R M A T I O N W E C O L L E C T
We may collect the following information:
Name • Contact information including email address • Demographic information such as location, preferences and interests • Other information relevant to customer surveys and/or offers
W H A T W E D O W I T H T H E I N F O R M A T I O N
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping • We may use the information to improve our products and services • We may periodically send promotional emails about new collection releases, special/exclusive offers or other information which we think you may find interesting using the email address which you have provided. • Occasionally, we may also use your information to contact you for market research purposes. We will only ever contact you via the email or social media.
S E C U R I T Y
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.
Y O U R P E R S O N A L I N F O R M A T I O N
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at firstname.lastname@example.org.
We will not sell, distribute or lease your personal information to third parties.
We may use your personal information to send you promotional information.
You may request details of personal information which we hold about you under the Data Protection Act 1998.
If you believe that any information we have is incorrect or incomplete, please email us as soon as possible at email@example.com and we will promptly correct any information found to be incorrect.